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Privacy Policy – Numera24

Last Updated: 13-11-2025

Welcome to Numera24
We are committed to protecting your personal data and complying with the Personal Data Protection Law (PDPL) of Saudi Arabia and the regulations of the Saudi Data & AI Authority (SDAIA).

This Privacy Policy explains how we collect, use, process, store, and protect your personal data when you use Numera24.com or access our AI-powered bookkeeping services.

By using our website or platform, you agree to the practices described below.

  1. Personal Data We Collect

Because Numera24 provides financial and accounting services, we collect both identity and financial data.

  1. Identity Information
  • Name
  • Business name
  • Email address
  • Phone number
  • Position or role
  • Commercial registration number (if provided)
  1. Account Information
  • Login credentials
  • Profile preferences
  • Communication preferences
  1. Financial & Business Data (Provided by You)

This applies when you use our bookkeeping AI services:

  • Transaction data
  • Uploads such as invoices, bills, receipts
  • Financial statements
  • Vendor/merchant names
  • Bank feed summaries (if integrated)
  • Chart of accounts
  • Expense categories

Note: Numera24 does not store bank passwords or sensitive authentication details.
Bank feeds (if connected) follow industry-standard encryption and tokenization.

  1. AI Processing Data

To improve accuracy and automation, our system may process:

  • Document scans
  • Extracted text from receipts/invoices
  • Categorization patterns
  • User corrections for model improvement
  1. Technical & Website Data

Collected automatically:

  • IP address
  • Device type
  • Browser information
  • Location (approximate)
  • Pages visited
  • Cookies and analytics data
  1. Optional Data
  • Support messages
  • Feedback and surveys
  • Uploaded files for demos or onboarding
  1. How We Collect Data

We collect data through:

  • Platform signup
  • Customer onboarding
  • Uploaded financial documents
  • Bank feed integrations (optional)
  • Website forms
  • Support channels (email, WhatsApp, chat)
  • Cookies and analytics tools
  1. Why We Process Your Data

Numera24 processes personal and financial data to:

  1. Provide AI bookkeeping and automation services
  2. Categorize transactions, generate reports, and automate accounting tasks
  3. Improve our AI models using anonymized learning data
  4. Communicate with users regarding their accounts
  5. Offer customer support and onboarding assistance
  6. Enhance platform performance and user experience
  7. Comply with legal and regulatory requirements
  8. Process payments and subscriptions (third-party payment gateways)
  1. Legal Basis for Processing (PDPL Requirement)

Processing is based on:

  • Your consent
  • Contractual necessity (providing the bookkeeping service)
  • Legitimate interest (improving AI accuracy, analytics)
  • Legal compliance (financial regulations, PDPL)
  1. Data Sharing

We do not sell personal data.

We may share data with:

  1. Service Providers
  • Cloud hosting (encrypted)
  • AI processing tools
  • Document-parsing systems
  • Email and communication tools
  • Analytics providers
  1. Financial and Compliance Requirements
  • Government authorities if legally required
  • Auditors (only with business consent)
  1. Third-Party Integrations (Optional)

If you connect external services (bank feeds, POS systems, ERP platforms), you authorize data transfer to those providers.

All third parties must comply with PDPL and maintain strict confidentiality.

  1. International Data Transfers

Some of our technical or cloud providers may process data outside Saudi Arabia.

Transfers occur only when permitted under PDPL and require:

  • Adequate protection levels
  • SDAIA-compliant safeguards
  • Contractual data protection obligations
  1. Data Retention

We retain personal and financial data only for:

  • As long as necessary to provide the service
  • Business continuity
  • Tax, audit, or accounting compliance requirements
  • Legal obligations under Saudi regulations

After the retention period, data is:

  • Securely deleted, or
  • Anonymized for non-identifiable AI performance improvement
  1. Your Rights Under PDPL

You have the right to:

  • Access your personal data
  • Request correction or update
  • Request deletion (unless restricted legally)
  • Withdraw consent
  • Request a copy of your data
  • Object to processing
  • Ask how your data is being used

You may exercise your rights by contacting:

📧 info@numera24.com

  1. Cookies and Tracking Technologies

Numera24 uses cookies to:

  • Improve website performance
  • Analyze visitor behavior
  • Enhance security
  • Personalize the user experience

You can disable cookies in your browser settings at any time.

  1. Data Security Measures

Numera24 follows strict data protection principles:

  • Encrypted data storage
  • Secure cloud infrastructure
  • Multi-layer access controls
  • Regular audits and penetration testing
  • AI processing with anonymized training datasets
  • Strict role-based access for internal teams

Although no system is fully immune to threats, we take all reasonable measures to protect your data.

  1. Children’s Privacy

Numera24 is not intended for users under 18.
We do not knowingly collect data from minors.

  1. Updates to This Policy

We may update this Privacy Policy when necessary.
Any updates will reflect the new “Last Updated” date.

  1. Contact Information

For privacy concerns, PDPL rights requests, or questions:

📧 info@numera24.com
📍 Riyadh, Saudi Arabia